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- (window["webpackJsonp"]=window["webpackJsonp"]||[]).push([["pagesPurchase-readMe"],{"4c7a":function(i,t,s){"use strict";var v=s("b2ce"),a=s.n(v);a.a},"4d7d":function(i,t,s){"use strict";Object.defineProperty(t,"__esModule",{value:!0}),t.default=void 0;t.default={name:"readMe",components:{},mixins:[],data:function(){return{shopId:0}},onLoad:function(){this.shopId=this.option.shopId},methods:{init:function(){},goBack:function(){uni.navigateBack()},toPhone:function(i){uni.makePhoneCall({phoneNumber:i})}}}},"597d":function(i,t,s){"use strict";var v;s.d(t,"b",(function(){return a})),s.d(t,"c",(function(){return n})),s.d(t,"a",(function(){return v}));var a=function(){var i=this,t=i.$createElement,s=i._self._c||t;return s("v-uni-view",{staticClass:"app-content"},[40312==i.shopId?s("v-uni-view",{staticClass:"list"},[s("v-uni-view",[s("v-uni-view",{staticClass:"title"},[i._v("下单须知：")])],1),s("v-uni-view",[s("v-uni-view",{staticClass:"info"},[i._v("市区9：00之后配送；晚上21：00之后不再配送；零担车早班11：00前下单，物流晚班17：00前下单")]),s("v-uni-view",{staticClass:"info"},[i._v("近期灰霉严重，外瓣轻微黄瓣不接受售后，20%为正常损耗，超出20%开始售后，原包装拍图片为准，拆开包装不接受投诉。基地玫瑰存在夹枝，夹枝不售后，特价品种售出一律不售后")]),s("v-uni-view",{staticClass:"info",staticStyle:{"font-weight":"bold"}},[i._v("因冬季玫瑰花头大，花脖子长，在装箱打包运输上难免会有断头，我司决定，在原有20%合理损耗的情况下，超出20%以上的部分，双方平摊损耗！如有异议，请谨慎下单，谢谢理解！")]),s("v-uni-view",{staticClass:"info"},[i._v("联系电话："),s("v-uni-text",{staticStyle:{color:"#3385FF"},on:{click:function(t){arguments[0]=t=i.$handleEvent(t),i.toPhone("18159637137")}}},[i._v("18159637137")])],1),s("v-uni-view",[s("v-uni-view",{staticClass:"info"},[i._v("1、请在12小时内投诉，超过时间不予售后")]),s("v-uni-view",{staticClass:"info"},[i._v("2、花材受损（如：擦伤，折断，闷坏），请提供花材受损照片或者视频，能清晰得看到受损情况，受损数量以及花材外包装！一定要有外包装！！")])],1),s("v-uni-view",[s("v-uni-image",{staticClass:"image",attrs:{src:i.constant.imgUrl+"/cg/hyxhxh1.jpg",mode:"widthFix"}}),s("v-uni-image",{staticClass:"image",attrs:{src:i.constant.imgUrl+"/cg/hyxhxh2.jpg",mode:"widthFix"}}),s("v-uni-image",{staticClass:"image",attrs:{src:i.constant.imgUrl+"/cg/hyxhxh3.jpg",mode:"widthFix"}})],1)],1)],1):i._e(),34065==i.shopId?s("v-uni-view",{staticClass:"list"},[s("v-uni-view",[s("v-uni-view",{staticClass:"title"},[i._v("下单须知：")])],1),s("v-uni-view",[s("v-uni-view",{staticClass:"info"},[i._v("1、本店全是BC的商品欢迎下单")]),s("v-uni-view",{staticClass:"info"},[i._v("2、玫瑰类商品允许2支及以上的机械损伤")]),s("v-uni-view",{staticClass:"info"},[i._v("3、向日葵、绣球等花头和支数少且明确的鲜花按支理赔")]),s("v-uni-view",{staticClass:"info"},[i._v("4、下单后立即配送（配送位置在集美区）其他区域顾客时间会稍长一些")]),s("v-uni-view",{staticClass:"info"},[i._v("5、下单即可配送无论金额")]),s("v-uni-view",{staticClass:"info"},[i._v("6、标注特价的花材一律不做售后")]),s("v-uni-view",{staticClass:"info"},[i._v("联系电话："),s("v-uni-text",{staticStyle:{color:"#3385FF"},on:{click:function(t){arguments[0]=t=i.$handleEvent(t),i.toPhone("18064431965")}}},[i._v("18064431965")]),s("v-uni-text",{staticStyle:{color:"#3385FF","margin-left":"10upx"},on:{click:function(t){arguments[0]=t=i.$handleEvent(t),i.toPhone("18850041965")}}},[i._v("18850041965")])],1)],1)],1):i._e(),7831==i.shopId?s("v-uni-view",{staticClass:"list"},[s("v-uni-view",[s("v-uni-view",{staticClass:"title"},[i._v("下单须知：")])],1),s("v-uni-view",[s("v-uni-view",{staticClass:"info"},[i._v("本店位于广州岭南花卉基地B区鲜花区C棚C13、C14档，勇记花卉")]),s("v-uni-view",{staticClass:"info"},[i._v("客服电话微信同步：15818189789 勇记花卉（满人）、15622181118 勇记花卉2号")]),s("v-uni-view",{staticClass:"info"},[i._v("上班时间是中午12：00到晚上21:00")]),s("v-uni-view",{staticClass:"info"},[i._v("下单时间是中午12:00到19:00")]),s("v-uni-view",{staticClass:"info"},[i._v("购前须知：")]),s("v-uni-view",{staticClass:"info"},[i._v("1.本店位于广州市所有产品一律从广州发出，没有指定物流的一律默认顺丰到付，需要指定物流或者外省客户需要下单要和客服沟通时效和费用问题")]),s("v-uni-view",{staticClass:"info"},[i._v("2.客户可以自己指定、选择其他物流方式，但由于其他物流公司引起的损坏，我们无法提供售后。")]),s("v-uni-view",{staticClass:"info"},[i._v("3.所有订单付款后，1小时内可申请更改，退款或取消订单，1小时后，不予支持订单退款。因为准备订单是需要花费人力物力。")]),s("v-uni-view",{staticClass:"info"},[i._v("4.预售订单，在花材到店后，24小时内发出。现货销售订单，19:00前下单，可当日发出。已打包的订单，不再支持任何更改。请认真考虑后再提交订单和付款。如有紧急情况请联系客服。")]),s("v-uni-view",{staticClass:"info"},[i._v("5.顺丰运费广东省内顺丰无优惠，推荐到付。不做物流选择的订单一律默认寄顺丰到付、快件一旦寄出不做任何修改")]),s("v-uni-view",{staticClass:"info"},[i._v("6.需要发快递或者需要提供打包服务的，需要收取10元纸箱冰瓶打包成本，线上价格和门店价格一致")]),s("v-uni-view",{staticClass:"info"},[i._v("7.任何花材损坏的理赔申请，仅支持快递签收后的8小时内。由于个人原因导致快递无法派送或是延误派送超过8小时的，不予售后。自提买家，超过12小时后，未提货的，不子更换品种或退货。生鲜商品，除包装破损外，其他理由均不接受拒收。")]),s("v-uni-view",{staticClass:"info"},[i._v("售后流程(必看)")]),s("v-uni-view",{staticClass:"info"},[i._v("鲜花属于生鲜产品、易损产品。进口和国产鲜花都需要经历航班及国内转运、快递发货等。损耗也随之出现。损耗率在20%之内均属于正常的损耗，不给予理赔，如超出20%范围，会依据损耗的实际情况做出相应的理赔(按照受损支数计算)。为维护买卖双方的利益，请客户下单请认真阅读以下协议，下单即默认同意及接受以下告后流程。")]),s("v-uni-view",{staticClass:"info"},[i._v("一、售后时效")]),s("v-uni-view",{staticClass:"info"},[i._v("1、货物在签收8小时之内，如出现鲜花损耗及质量问题，请和销售人员或售后客服进行反馈情况，8小时之外，不接受任何理由赔付。")]),s("v-uni-view",{staticClass:"info"},[i._v("2、顺丰发货时默认1元保价，出现时效延误，货物严重受损将最高可以获得1000元的赔付，具体需要客户自行和顺丰客服进行协商沟通。最终赔付金额寄方不做任何干预。")]),s("v-uni-view",{staticClass:"info"},[i._v("二售后范围：")]),s("v-uni-view",{staticClass:"info"},[i._v("1、鲜花烂瓣，断头、发霉、腐烂等并不超过单品总数的6%属于正常损耗不予售后、超过单品总数的6%损耗可以申请售后理赔")]),s("v-uni-view",{staticClass:"info"},[i._v("2、鲜花出现严重撞头，快递严重延误均属于物流问题。可直接向物流进行索赔，")]),s("v-uni-view",{staticClass:"info"},[i._v("3、玫瑰如出现轻微灰霉及外瓣机械损伤均属于正常，不纳入赔付。如不能接受请勿下单。")]),s("v-uni-view",{staticClass:"info"},[i._v("4、因拍摄相机可能和实物颜色产生轻微色差，如果不放心可以联系客服视频确认货物实际情况。色差不将纳入售后范围。小程序商品图片大部分属于系统自带商品以实际为准")]),s("v-uni-view",{staticClass:"info"},[i._v("售后需要提供一下材料：1.报损货物图片2.报损货物视频3.外箱全面图销毁图片，以上材料缺一不可")])],1)],1):i._e(),10==i.shopId?s("v-uni-view",{staticClass:"list"},[s("v-uni-view",[s("v-uni-view",{staticClass:"title"},[i._v("购买须知：")])],1),s("v-uni-view",[s("v-uni-view",{staticClass:"info"},[i._v("为了保障双方利益，望花老板们下单前仔细阅读此说明")]),s("v-uni-view",{staticClass:"info"},[i._v("一、标注了处理花材的，一律不做售后，下单请注意")]),s("v-uni-view",{staticClass:"info"},[i._v("二、售后标注及处理方案")]),s("v-uni-view",{staticClass:"info"},[i._v("1、玫瑰类:允许有2支机械折损，超过2支的按支理赔(如折损3支，理赔一支)")]),s("v-uni-view",{staticClass:"info"},[i._v("2、市场玫瑰，会有2-5支的夹枝，超过5支的按支理赔")]),s("v-uni-view",{staticClass:"info"},[i._v("3、百合类:折断，按支理赔。断头的情况，单头百合断一头理赔。2头百合折断超2支起理赔。3头百合折断超3头起理赔。多头百合折断后少于4头的按头理赔。")]),s("v-uni-view",{staticClass:"info"},[i._v("4、向日葵:折损一支，按支理赔。包括单花头的花材，折损，按支理赔。")]),s("v-uni-view",{staticClass:"info"},[i._v("三、配错货，漏配货")]),s("v-uni-view",{staticClass:"info"},[i._v("配错货:帮忙代卖，销售不出进行退款；漏配:联系客服，选择下次配送或者全额退款")]),s("v-uni-view",{staticClass:"info"},[i._v("四、售后时间")]),s("v-uni-view",{staticClass:"info"},[i._v("收到货后12小时内，超12小时不在售后范围，特殊备注除外")])],1)],1):i._e(),45226==i.shopId?s("v-uni-view",{staticClass:"list"},[s("v-uni-view",[s("v-uni-view",{staticClass:"title"},[i._v("售后须知：")])],1),s("v-uni-view",[s("v-uni-view",{staticClass:"info"},[i._v("鲜花属于生鲜产品，一经售出非严重腐烂、断头、掉瓣质量问题不退不换。一扎断头损耗1-2支正常现象，不售后。")]),s("v-uni-view",{staticClass:"info"},[i._v("售后时效12小时内提供清晰照片视频，逾期不予售后。")]),s("v-uni-view",{staticClass:"info"},[i._v("诚信经营，概不赊欠。感谢您的配合！")])],1)],1):i._e(),7609==i.shopId?s("v-uni-view",{staticClass:"list"},[s("v-uni-view",[s("v-uni-view",{staticClass:"title"},[i._v("售后须知：")])],1),s("v-uni-view",[s("v-uni-view",{staticClass:"info"},[i._v("无法保证所有商品运输过程中完好无损，10％以内损耗无售后，超出请当天联系处理售后，正常损耗范围内请大家理解。")])],1)],1):i._e(),41828==i.shopId?s("v-uni-view",{staticClass:"list"},[s("v-uni-view",[s("v-uni-view",{staticClass:"title"},[i._v("各位家人好，为了更加快捷的服务于大家，现将售后赔付标准以及售后流程发给大家")])],1),s("v-uni-view",[s("v-uni-view",{staticClass:"title"},[i._v("（1）售后时效：鲜花的售后时效一般为签收后12-24小时。特殊情况需要时间观察的可提前拍照于客服进行后续处理依据。")])],1),s("v-uni-view",[s("v-uni-view",{staticClass:"title"},[i._v("（2）售后条件：收到鲜花后，需要及时醒花，因鲜花类为生鲜产品，加上物流暴力等原因难免会有损耗，如出现灰霉，断枝，散瓣，等问题，可以申请售后。玫瑰康乃馨等1扎允许损耗3支，超3支以上从第3支开始赔付。草花类允许百分之10正常损耗，若遇批量性损耗，另行协商赔付，批量性为1扎以上。")])],1),s("v-uni-view",[s("v-uni-view",{staticClass:"title"},[i._v("（3）售后方式：售后时，需要提供清晰的坏支数量图片，多少支需体现在一张图。")])],1),s("v-uni-view",[s("v-uni-view",{staticClass:"title"},[i._v("（4）特殊情况：如因物流积压导致造成的损失，烦请配合我们进行共同处理。")])],1),s("v-uni-view",[s("v-uni-view",{staticClass:"title"},[i._v("售后处理一般在36小时内处理完成，请各位家人也在相对应的时间内及时上传图片进行售后如有不明白的地方可以随时联系客服，感谢各位家人支持。")])],1)],1):i._e(),21319==i.shopId?s("v-uni-view",{staticClass:"list"},[s("v-uni-view",[s("v-uni-view",{staticClass:"title"},[i._v("下单须知：")])],1),s("v-uni-view",[s("v-uni-view",{staticClass:"info"},[i._v("关于数量和种类选择：每份为5扎100支，请双份下单可混色，200支打包一件，工厂直出原装，确保品质")]),s("v-uni-view",{staticClass:"info"},[i._v("关于物流：下单请选择好您熟悉的物流冷链，减少二次沟通打扰")]),s("v-uni-view",{staticClass:"info"},[i._v("单件无备注默认德邦到付，预付打包物流费用会根据实际支出多退少补，多件请留好冷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